Your trusty toolkit to explore the world of wine
A capstone project for UC Irvine’s Master of Human-Computer Interaction and Design program. Learn MoreYour trusty toolkit to explore the world of wine
A capstone project for UC Irvine’s Master of Human-Computer Interaction and Design program. Learn MoreWine Scout is the result of a six-month user-centered design study in the wine industry. The project is a capstone led by students in UC Irvine’s Human-Computer Interaction and Design program. Our client, a Fortune 500 consulting firm, asked us to explore the intersection of wine and technology through a research and design process. We centered our study on a seemingly simple question: why do people drink wine?
Process
Research
Applying the Jobs To Be Done framework to a set of interviews with wine drinkers, we discovered six common “jobs” that people hire wine to accomplish in their lives. These jobs involve a mix functional, social, and emotional human motivations, all related to the idea that people hire wine to feel confident in their lives. We learned that people hire wine to:
Wine is Classy
Consumers of all experience levels hire wine to express superiority and status.
Wine is Relaxing
Consumers of all experience levels hire wine to relax and feel special.
Wine is Mature and Adult
Younger consumers hire wine to act like adults.
Wine is Social Glue
Consumers at all experience levels hire wine to bring people together.
Wine is a Conversation Topic
Consumers at all experience levels hire wine to have something to talk about.
Wine Appreciation is a Journey
Enthusiasts hire wine knowledge to help them learn and grow.
We used these customer jobs, instead of the more traditional personas, to guide our design. Read our research white paper for more information on Jobs To Be Done for wine drinkers.
Design
We used design thinking strategies to draw out ideas and test them with users. We started the design process with a two-day design sprint with the goal of asking the ‘how might we?’ questions for the “jobs” we’d established in the research phase. We then took the design the team thought had the best balance of user delight versus scope of design and took our top 5 designs to users to validate. Once we had our core product vision, we prototyped features and user-tested them, iterated and eventually came up with Wine Scout.
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Take a photo of a wine bottle to read its review. Turns out you can judge a wine by its label.
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